For the current COVID-19 information and protocols from the Australian Government click here

Some of stores have started to reopen.

With the health & wellbeing of our customers and teams as the priority, we have begun reopening select stores safely to offer our eye care and eyewear services.

Visit our store page to find out your nearest open store and their opening times.

Customers can also book eye tests with our open stores via the above link.

When in store please be aware of our measures to maintain health and safety as we work with Australian Government and health guidelines.

These measures include:

• appointment screening
• social distancing in store
• good hand hygiene and product handling
• store cleaning
• general assistance by our team to ensure you are well cared for during your visit

If you have had contact with someone confirmed to have COVID-19, or are experiencing flu-like symptoms (such as fever, coughing, sore throat or shortness of breath), please delay booking an appointment for at least 14 days.

As part of the same company, customers can continue to shop online at www.theopticalco.com.au with all orders delivered direct.

Existing Orders Questions : customercare@theopticalco.com.au

Eye Health Issues : eyecare@theopticalco.com.au

For any questions related to your prescription details or if you encounter eye health issues please email eyecare@theopticalco.com.au and one of our team will respond.

We also encourage everyone to continue with good hand hygiene and follow general Australian Government COVID-19 guidelines and health advice.

We appreciate how important vision is to Australian’s, until we next see you please keep yourself, your loved ones and your community safe.

For the current COVID-19 information and protocols from the Australian Government click here